Privacy Policy

Who we are

Alright. Time to see if we can actually make one of these things mildly interesting to read. I’ll bet you $50* you don’t get past ‘cookies’.

As the good little digital citizens (our new favourite phrase) we are, our team is all over this new GDPR shiz and we have updated our privacy policy so that our wonderful clients and website wonderers are fully informed – we have no secrets.

So, we’ll try and keep it short, we know you’ve got way more important stuff to do – not that this isn’t important, we are totally on board for these changes. We want your data protected by 3 roughly 6-foot-5, black haired, brown eyed, tight t-shirt wearing…oops, sorry, I got a bit side tracked there – protected by 3 burly (digital) security guards AT ALL TIMES.

What personal data we collect and why we collect it

Look, we are a MARKETING agency, so it kind of makes sense that we use some information about you in order to serve you to the best of our ability.

Data Collection

You can contact us through the contact page on our website. Every time you do a light bulb lights up in our office and we all do a little happy dance – the light flashes and everything! In all seriousness, whatever information you decide to share with us and put in that contact form will:

  1. get emailed straight to us and
  2. stored in the back end of our snazzy website.

We only grant access to the tech-y part of our site to 3 lucky people and we haven’t pegged any of them as ‘likely to commit cyber-crime’ any time soon.

If you’re lucky enough to be invited to view one of our secret pages that allow you to brief us on your website requirements or sign up for our hosting packages, those details are again emailed straight to us and kept in the back end of our website. We use good old PayPal for 100% of our purchases so we do not, I repeat, DO NOT store any billing information.

Cookies

As mere designers, our knowledge of the word ‘cookie’ doesn’t extend much further than ‘what flavour?’ however our web developers, who aren’t laughing at our totally original joke, are all over that and have installed a pretty pop up that allows you to either agree or disagree to us collecting your yummy cookies. Did you see it when you first arrived?

For those who are interested, cookies are part and parcel of the web. They make things work, they make your life easier and they are temporary (apparently, they only last for a year, depending on the type, but who knew!). Cookies are what allow you to auto fill your shipping address for everything you’ve ever bought from anywhere on the net. They remember your settings and well, we just love them.

Embedded content from other websites

Every now and then we decide to give our writing skills a spin and pen a mildly entertaining but highly informative blog post about a topic that we are totally interested in, but you may or may not be. In those witty blog posts, we may link to a 3rd part site like another article or a site that will help you do something cool. This handy embedded content can’t tell if you are viewing it through our site, or through the original site so whatever data collection that 3rd part site uses will apply to you – what a mouthful! In short, if we direct you to a link outside of our site, we can’t tell you what data will be collected because it is out of our control.

Analytics

As marketers who walk the walk, we swear by Google Analytics. We suggest it to every single one of our online clients and we look at it every day to see what you guys are looking at on the site (not joking). I asked our web peeps what analytics stores and this is what they replied with:

What data does Google Analytics collect?

Google Analytics can collect a lot of data about how people use a website. At its most basic, it will collect:

– time of visit, pages visited, and time spent on each page of the webpages
– referring site details (such as the URI a user came through to arrive at this site)
– type of web browser
– type of operating system (OS)
– JavaScript support, screen resolution, and screen colour processing ability
– network location and IP address

Note that the Google Analytics Terms of Service prohibits the collection of personally identifiable data such as name, email address, or billing information.

Google Analytics reports that people visit your website, but does not personally identify who. The data collected is truncated, and reported as numbers only.

Who we share your data with

We are not in the habit of dealing on the black market but just to make it clear: Under no circumstances will we sell, rent or otherwise disclose personal information to any third party – it’s so not our style.

How long we retain your data

For as long as we bloody well want ok!? Nah, but we are hoarders at heart and our website data dates back to roughly 2000. So, if you’ve contacted us since then, then your info is still in our system.

What rights you have over your data

If any of this ramble has made you uncomfortable so far, then please let us know and we will do all that we can to make you comfy again. You can send us a request and we will export all the information we have on you (very FBI like) and send it to you. If you don’t like what you see, then just let us know – we can delete your personal information from our systems, forever and ever and ever*. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact information

Our spiffy HQ is located in cosy little Geelong at 63 Yarra Street (Geelong VIC 3220). You can always contact us here: hello@evolutiondesign.com.au or here: (03) 5222 3328 if you have any questions, concerns or just want to find out more about Evolution Design Agency (us).

Additional information

How we protect your data

Here at Evolution we are pretty tech savvy so, we use many typical measures like encryption and security software but we also train our hard-working staff in data protection, because the more people who know what’s going on, the merrier. We also have nerdy IT guys who personally monitor our servers 24/7 (not lying).

What data breach procedures we have in place

In the event of a pesky and unwanted data breach we are obligated, by law, to notify all parties affected by the breach (that’s you) and to what extent your data could have been or has been affected. Plus, we will also help you restore it and make sure it never ever happens again, OK?

What third parties we receive data from

As I mentioned before, Google Analytics (GA) is our best friend and when it gives us information about you and how you use our website, we love it even more. Good old GA doesn’t give us any personally identifying information though so we don’t know anything overly cool about you (except your habits on our website).

What automated decision making and/or profiling we do with user data                   

As advertisers, we are regularly creating advertising profiles for clients, telling them what their audience wants and doesn’t want. Our web site provides us data to assist us in creating an advertising profile on our clients, also helping us find through Google Analytics. Again, nothing overly cool – just your habits on our website.

No automated decisions are made on user’s behalf – we make sure of that.

Industry regulatory disclosure requirements

None! Creatives are pretty laid back.

Disclaimer

We try our absolute best to keep all information on our Website as up-to-date as possible. Our service and package prices and other information are, as usual, subject to change however if you decide to contact us you will receive the most recent and accurate information. (We are pleading the fifth and assuming no responsibility for errors or omissions on this website.)

Trademarks

Get your mitts off! All publications, products, content or services we share with you on our site are ours and ours only. This information, including the “look” and “feel” of the website, our colour combinations, layout, and all other pretty graphical elements (all created by us) are the exclusive trademarks of Evolution Design Agency. Unless we specifically say so, you cannot use any use of Evolution Design Agencies trademarks (and we don’t hand this out to anyone, so bad luck). We do work with lots of fantastic people and businesses, so don’t go thinking their stuff is up for grabs either – other product and company names mentioned in this website may be the trademarks of their respective owners.

 

*(I’m not actually going to pay you $50 to read this, you know that right?)

03 5222 3328
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