Workshops & Training Sessions:
We value your time, our time & the service that we provide. We spend time planning all workshops and training sessions we present. When workshops and training sessions are booked the booking time becomes unavailable to other Clients who may want to book with us. As a service-based industry, time is our most precious commodity. Therefore, we must strictly enforce our cancellation policy.
We ask that you provide us with as much notice as possible when cancelling or rescheduling, however a minimum of 24 hours notice for cancelling (or rescheduling) of appointments is necessary to avoid cancellation fees. A 24-hour notice period provides us with the opportunity to assign your time slot to another Client.
Any cancellation or reschedules made with less than 24 hours notice will result in a $100 +gst cancellation fee.