WordPress Website Support Packages

The main benefits of having a WordPress Website Support Package:

Support packages provide you with peace of mind.

We highly recommend that you sign up to one of our WordPress Website Support Packages to protect your investment and ensure your site is as secure as possible.

Advantages of keeping your version of WordPress up to date:

The number one advantage of our Support Packages is that we will keep your WordPress version up-to-date. Providing you with:

  • Maintained security of your website
  • Continued access to features on your website
  • Continued access to third party plug-ins (PayPal, Facebook, event calendars, and more)
  • Access to the continual improvements and enhancements to WordPress editing facilities
  • Access to new WordPress features

Support Packages

Over time old versions of WordPress become increasingly vulnerable.

At least once a month WordPress release a new version with security updates. Much like the security and virus protection on your computer it is vital that you keep WordPress version up to date to give your site the best chance of protection against hacking and unwanted attacks or spamming or loss of your website.

Although we can never guarantee a site will not be hacked, these Support Packages give you the best chances of avoiding your site being subjected to the awful experience of unauthorised access or loss of your website.

Can I update my own website?

Yes you can. There are instructions in your WordPress dashboard. However we have found many
clients find backing up and performing these updates and checking it for bugs can be a daunting
task, and mistakes can be made with undesired results, occasionally particular features need a bit
of programming after updating. So leave it to us – We can do it for you!

This is what you’re risking by not updating your version of WordPress:

  • Increased risk of being Hacked resulting in:
    • Loss of website
    • Loss of data
    • Loss of revenue
    • Loss of sales
    • Loss of sales records
    • Hassles and fees to re-instate your website files from back-up
  • Website security breaches
  • Features no longer working
  • PayPal connection failure, resulting in missed sales
  • Third Party connection failure

Is it really worth the risk?

When web browsers (such as Internet Explorer, Firefox, Safari, Google Chrome) release updates and
new versions your WordPress needs to be updated to adapt to the new software. The plug-ins (features) on your website may only be supported for the latest version, therefore if your WordPress is out of date, features may not work as well as they once did (or not work at all).

How do I know if my site requires updates?

When your WordPress website requires updates you will see a number in an orange circle as illustrated e.g: (8). This indicates how many updates are available. Sites that have not been updated since Dec 2013
will have the old style Dashboard and updates are indicated in a round grey circle (instead of orange)

Keeping your site up to date provides protection against unwanted access and threats, much like an anti-virus software for your computer.

What happens if my site is attacked?

Providing you have a WordPress Website Support Package you will not lose your website. We will restore your website from the last daily backup.

We highly recommend that you sign up to one of these packages to protect your investment and ensure your site is as secure as possible. Although we can never guarantee a site will not be hacked, these security updates and maintenance give you the best chances of avoiding your site being subjected to the awful experience of unauthorized access or loss of your website.

View our WordPress Security Updates & Maintenance Package Options here

Contact us today to find out which package level would suit the needs of your website best.